Pet Portal

Mercy Animal Hospital is now offering Pet Portal, a free service designed to let you manage your pet’s health care. Pet Portals are private, secure web pages that you can access at any time and from anywhere.

The Pet Portal link allows you to:

• Request appointments

• View your pet’s records

• Print out your pet’s vaccination record

• Create and print out instructions for pet sitters

• Receive medical alerts

• Access reliable information on a wide variety of pet health topics.

• You can also contact us concerning non-urgent health issues through Pet Mail, an easy-to-use messaging system that is monitored by our staff.

For emergency appointments please call us at 704-821-8100 during office hours. For after hours emergencies please call the Carolina Veterinary Specialists at 704-588-7015 or the Emergency Veterinary Clinic at 704-844-6440.

Signing up for pet portal is easy:

    * Click on the Pet Portal link, then the “Create Account” button and follow the online instructions.

    * During your next visit to our hospital, give the receptionist your email address.

    * Give us your email address when you next speak with us on the phone and we will create one for you.

Within 1 to 2 business days, you’ll receive your user name and password (which you can change) through your email. As soon as you have this information, you can begin using your Pet Portal.

    * To log in to your Pet Portal please click on the button at the bottom of the menu bar on your left.

Please contact us at 704-821-8100 or via e-mail at myPet@mercyanimalhospital.com if you have any questions regarding your pet portal account.